Very pretentious. They act intelligent, but divert from logical questions per tier rates and qualifying credit scores.
My fico scores are 745+ and I was quoted a lease payment with a 600 score. I figured this out when asking about the money factor (lease interest rate). I walked out after the finance manager couldn't give me a logical answer for this error.
Bottom line, they're not forthcoming with relevant information (Eric Schmidt, Moe Ali, and Gregg Freeman).
I took the day off from work to complete this transaction and I was completely turned off after this experience. Don't waste your time with these characters.
Monetary Loss: $500.